The Recovery Register
Your one-stop shop for recovery advice and support.
Networks are important. Never more so than when we’re going through a period of crisis. From my work with smaller, volunteer-led museums, I know that sometimes it can be hard to find the time to build these networks, and to access great advice on all things museum governance, be it Gift Aid, access, websites, signage… really, anything.
That's where The Recovery Register comes in. All the individuals below are industry experts who are open to being contacted for support and advice at any time. They all work in museums and attractions, so you’ll get objective help: they’re colleagues, rather than consultants. Or, if you want to access the brilliant freelance support in the sector, try the specialist networks section below.
So if you need to pick someone’s brains or sense check an idea, reach out. And, if you’re looking for more long term volunteer support, check out the bottom of the Register for the experts who are open to being approached for Trustee roles.
Scroll down to explore the Register!
The Recovery Register
Audiences, Research and Evaluation
Keir Powell-Lewis Evaluation Manager, British Film Institute
Karl Robideau Head of Visitor Experience, Art Gallery of New South Wales
Catering
Mark Ellis Head of Visitor Experience, National Memorial Arbotetum
Penny Jenkins Commercial Manager, Roman Baths, Fashion Museum Bath and the Victoria Art Gallery
Covid-safe Reopening
Mark Ellis Head of Visitor Experience, National Memorial Arbotetum
Penny Jenkins Commercial Manager, Roman Baths, Fashion Museum Bath and the Victoria Art Gallery
Melanie Marsh Property Manager, Fishbourne Roman Palace
Paul Griffiths Director, Painshill Park Trust
Karl Robideau Head of Visitor Experience, Art Gallery of New South Wales
Richard Saward Head of Visitor Exprience, York Museums Trust
Emergency Planning
James Downs Head of Security, Natural History Museum
Events
Mark Ellis, Head of Visitor Experience, National Memorial Arbotetum
Paul Kitching Head of the Natural History Museum at Tring
Exhibitions
Paul Kitching Head of the Natural History Museum at Tring
Financial Planning
Simon Addison, Business Manager at Bath and North East Somerset Council (acts as Head of Finance for the Roman Baths, Fashion Museum Bath and the Victoria Art Gallery).
Paul Griffiths Director, Painshill Park Trust
Rachel Mackay, Head of Hampton Court Palace, Historic Royal Palaces
Governance
Paul Griffiths Director, Painshill Park Trust
Rachel Mackay, Head of Hampton Court Palace, Historic Royal Palaces
Keir Powell-Lewis Evaluation Manager, British Film Institute
Grant Funding
Keir Powell-Lewis Evaluation Manager, British Film Institute
Health and Safety
Melanie Marsh Property Manager, Fishbourne Roman Palace
Karl Robideau Head of Visitor Experience, Art Gallery of New South Wales
Learning
Paul Kitching Head of the Natural History Museum at Tring
Lisa Shames Senior Learning Manager, Jewish Museum
Membership
Karl Robideau Head of Visitor Experience, Art Gallery of New South Wales
Richard Saward Head of Visitor Exprience, York Museums Trust
Marketing
Penny Jenkins Commercial Manager, Roman Baths, Fashion Museum Bath and the Victoria Art Gallery
Gioia Rosina Senior Marketing Executive, Natural History Museum
Pest Management
Paul Kitching Head of the Natural History Museum at Tring
Project Management
Keir Powell-Lewis Evaluation Manager, British Film Institute
Retail
Mark Ellis, Head of Visitor Experience, National Memorial Arbotetum
Security
James Downs Head of Security, Natural History Museum
Rachel Mackay, Head of Hampton Court Palace, Historic Royal Palaces
Ticketing and Pricing
Simon Addison Business Manager at Bath and North East Somerset Council (acts as Head of Finance for the Roman Baths, Fashion Museum Bath and the Victoria Art Gallery).
Rachel Mackay, Head of Hampton Court Palace, Historic Royal Palaces
Karl Robideau Head of Visitor Experience, Art Gallery of New South Wales
Richard Saward Head of Visitor Exprience, York Museums Trust
Visitor Experience/Customer Service
Jessica Corfield, Visitor Services Manager, The Story Museum
Mark Ellis Head of Visitor Experience, National Memorial Arbotetum
Paul Griffiths Director, Painshill Park Trust
Penny Jenkins Commercial Manager, Roman Baths, Fashion Museum Bath and the Victoria Art Gallery
Paul Kitching Head of the Natural History Museum at Tring
Rachel Mackay, Head of Hampton Court Palace, Historic Royal Palaces
Sandra Lynes Timbrell Director of Visitor Engagement, St. Paul’s Cathedral
Karl Robideau Head of Visitor Experience, Art Gallery of New South Wales
Richard Saward Head of Visitor Exprience, York Museums Trust
Volunteering
Jessica Corfield, Visitor Services Manager, The Story Museum
Melanie Marsh Property Manager, Fishbourne Roman Palace
Sandra Lynes Timbrell Director of Visitor Engagement, St. Paul’s Cathedral
Karl Robideau Head of Visitor Experience, Art Gallery of New South Wales
Trustee Ready!
Now that we have alll embraced remote working, location is no longer a barrier to attracting the Trustees you need. All of the below experts have indicated that they are happy to be approached for Trustee roles, so why not reach out and boost your board!
James Downs Head of Security, Natural History Museum
Paul Griffiths Director, Painshill Park Trust
Paul Kitching Head of the Natural History Museum at Tring
Specialist Networks
There are many free-to-join specialist networks in the sector that can also support you with resources and point you to great freelancers in the industry. Why not explore the below:
Cultural Sector Facilities Management Hub
Help Grow The Recovery Register
If you can’t see the topic you need help with above, drop me a line below and I’ll do my best to connect you with someone who can help!
Or, if you’d like to join the Register yourself, just let me know your role, organisation, and your areas of specialism.